Dahye Jang¹, Woojeong Cho¹, Kyongmin Lee²

¹Korea Maritime & Ocean University, Department of Ocean Physical Education, Busan, Korea
²Korea Institute of Sport Science, Department of Policy Development, Seoul, Korea

A Study on the Development Strategy for Marine Leisure Tourism: Using the Importance Performance Analysis (IPA) Method

Sport Mont 2020, 18(1), 39-45 | DOI: 10.26773/smj.200207

Abstract

Although research on marine leisure tourism is steadily increasing, there has been a gap between the South Korean government’s supply-centred policies and the demands of the public as potential consumers. Thus, the purpose of this study was to investigate the marketing needs of marine leisure tourism consumers to suggest a plan for the development of it. For this purpose, a total of 412 visitors to the Busan International Boat Show were surveyed in order to understand better the marketing needs of marine leisure tourism consumers, and the results were analysed for the magnitude of satisfaction centred around the 4Ps of marketing to suggest marketing elements that should be reflected first in the policy of the government as supplier. Quadrant I in the IPA Matrix included facility convenience, programme diversity, programme safety, and programme speciality. Quadrant II included equipment purchase/rental cost, ease of accessibility, and programme use prices. Quadrant III included food and beverage cost, convenience facility fees, and programme differentiation. Quadrant IV contained include mass media promotion, providing amenities and facilities, social media promotion, linkage with tourist attractions in neighbouring areas, and promotional events, materials, and brochures. These results may provide a foundation for comprehensive development plans for marine leisure tourism.

Keywords

marine industry, marine leisure tourism, marketing mix, importance-performance analysis

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